Shipping policy

 

At MidBuy Store, we are committed to delivering your orders safely and on time. Please read our shipping policy carefully before placing an order.

Order Processing

  • All orders are processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • During peak seasons, promotions, or holidays, processing times may be slightly longer. 

  • (Shipping Time Estimated delivery times are:
  • United States: 5–10 Business Days

  • Canada: 7–12 Business Days

  • United Kingdom: 5–10 Business Days

  • Australia: 7–12 Business Days

  • Europe: 7–15 Business Days

  • Other International Locations: 10–20 Business Days

Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, courier delays, or other unforeseen circumstances. (TryBuy®)

Shipping Charges

  • Shipping charges are calculated during checkout based on your delivery address and selected shipping method.

  • From time to time, MidBuy Store may offer Free Shipping promotions on eligible orders.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number. Tracking information may take 24–48 hours to become active after shipment. (TryBuy®)

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information.

If an incorrect or incomplete address is provided, please contact us immediately. If your order has already been shipped, we may not be able to modify the shipping address.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by your country's customs authority. These charges are the responsibility of the customer.

Delayed or Lost Shipments

If your order has not arrived within the estimated delivery timeframe, please contact our customer support team. We will work with the shipping carrier to investigate the shipment and assist you as quickly as possible.

Damaged Packages

If your package arrives damaged:

  • Take clear photos of the package and product.

  • Contact us within 48 hours of delivery.

  • We will review your claim and provide a suitable resolution.

Contact Us

If you have any questions regarding shipping, please contact us:

MidBuy Store
Email: support@midbuy.store 
Website: https://midbuy.store/